Instructions state to click on Applications in the cog menu...it doesn't exist.

Screen Shot 2016-10-18 at 2.07.29 PM.png

I'm a full administrator so this shouldn't be hidden. I've searched the KB for JIRA 6.4 specific notes but it just says to click Applications from the Cog. I'm trying to set up a trust between Bitbucket Cloud and JIRA so I need to access Application links which I've done before.

1 answer

0 vote

Applications only went into that menu in JIRA 7, and it's referring to Core, Service Desk and Software.

For 6.4, hit any of those options you have in the image, and you'll be in the admin interface.  Frankly, I have no idea where most things move to in here across all the versions (I started with JIRA 2, things have moved a lot), so I was delighted when Atlassian added the "admin search".  Use that, it's at the top of all admin screens, and belt "applications" into there.

The article wasn't clear on what version they refer to. As it turns out I needed to to to Add-Ons and then Interface to get where I needed to go.

That's a fair comment - some docs do it ok (A lot of Atlassian stuff has a version drop-down near the top) but some don't even try to hint at a version.  I guess you ran into one of the latter! 

I wasn't sure whether you needed applications, as I don't know what doc you'd found, but the search was a start.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,254 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot