Installinf JIRA

Hi team,

I am trying to install JIRA latest version 6.4.9 on my linux platform.
It is getting installed properly but when i am trying to browse through its URL,it is saying authentication XDB is required?

I am not suer which credentails ill work here and why it is asking the same?


Pfa screenshot

Please assist.



2 answers

0 votes

You've got the Oracle SQL gateway installed on the machine and it's asking you to log into that.

You'll need to run JIRA on a different port, or stop the Oracle utility.

Hi Nic,


Thanks for suggestion.


I have treid changing the port but it is showing now error as "Page not available"


Also i am not having access to database.

Please suggest.

That suggests Jira is not running. Read the log file to see why. No idea what you mean by "not having access to the database"

In the log file it is saying it as null pointer exception. 

That's a generic java error which tells us nothing beyond "something broke". You need to look at the log from start-up and work through it until you get a set of errors which will explain what is going on.

If you don't want to change anything in your Oracle installation, you can just change the JIRA port from 8080 to something else, as per


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