Inactive users are still getting JIRA email notifications

I am using JIRA Cloud.

I removed JIRA access from a group of users that are no longer on the project. 

They still receive email notifications when issues they created, are "watching", etc. are updated. 

How do I stop email notifications from going to inactive users?




3 answers

0 votes
Mauro Badii Atlassian Team Feb 10, 2015

Is it "inactive" as they don't have "Application Access" to JIRA or just project access?

Hello Mauro, The don't have Application Access. I looked into it more and they are only receiving emails from Filter subscriptions. All the notifications from issues being updated are not being sent. my mistake. So, is there a way to make sure Filter subscription emails are not sent to users that do not have Application Access? -SN

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,732 views 17 21
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you