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Importing Comments - Hide from Group or Change Restriction

I am going to be importing a project from Jira Cloud to Jira Server.

There are comments that will be imported that we do not want the customer to see, as they should only be internal. In the current jira instance (that the project will be exported from), these comments do not have any configured restrictions. If I were to import the project as-is, the customers will see the internal comments.

Is there a way to bulk add a restriction to all comments that being imported?

If not, ss there another way to hide these comments based on the commenter's role and the viewer's role?

1 answer

Hi @Karrie Dash !

I'm sorry no one answered to your request back then.

Have you managed to find any solution yourself?

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