Import from csv not showing up in the Issues dropdown

The user version of Import from csv is not showing up as an option in the Issues dropdown. Anyone know why or how this would disappear? We haven't upgraded JIRA though we have upgraded some plugins. Can't find anything out there that points me in the right direction.





2 answers

0 vote

Hi, Andrew.

What is the version of JIRA you are using? This option will only be available for all users on JIRA 6.3.3+ (considering that it is using a newer version of JIM - see

Also, make sure that the JIRA Importers plugin and all its modules are enabled. smile


We are on 6.2.5 and have been using it for a long time. Maybe a restart over the weekend will fix it wink

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,232 views 14 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot