Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

If you want JIRA to start using this JVM *** set environment variable 'ignore_jvm_version' to 'true

Hello Folks,


I am new to JIRA. I am trying to install JIRA for the last few days. I followed the official JIRA installation guide on the Atlassian website. While installing JIRA my browser could not connect to https://localhost:8080. It says "Site is unreachable". When I look at the startup.bat file and run it on the command line I got the following output.  After that, I checked my environmental variables > JAVA_HOME and JRE_HOME


JAVA_HOME: C:\Progra~2\Java\jdk1.8.0_202

JRE_HOME: C:\Progra~2\Java\jre1.8.0_202

I tried every possible solution online but the output is the same

Please someone help me! How can I resolve it?


1 answer

0 votes


I do recommend to start from windows package. 

Otherwise you need to double check windows path related to the JVM. 

And put the JDK or JRE related to the adoptJDK, or other. 

Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you