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I need to move issue from Service Desk project to a Jira project automatically

Anna Shvygar
Anna Shvygar July 3, 2019

I need to move issue from Service Desk project to a particular  Jira project automatically. I am using Automation for Jira Plugin and JMWE. I can't quite figure out how to do it. Please help :)

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David Fischer
David Fischer
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July 3, 2019

With JMWE, you can't move an issue between projects. The reason is that moving issues is a very complicated undertaking, as it might require changing workflows, the current status, required fields, etc. 

The recommended approach is to clone the issue into the new project (using the Create/Clone Issues post-function) and then optionally deleting the initial issue. 

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Anna Shvygar
Anna Shvygar July 3, 2019

This worked perfectly for me. Thanks a lot! You saved me a lot of time and tears. Really appreciate it!

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