Ok, that makes sense. You'll need to write either a service (which can run regularly) or a post-function or listener (those can run on issue changes) which can reach out, over SOAP to your other system and pull the data in. These things are written as addons, although you could try to script it in the Script-runner addon if you're comfortable making SOAP calls from there. Start at https://developer.atlassian.com/docs/getting-started if you want to write it as an addon.
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