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I have written a query in the Excel plugin but it isn't pulling all rows

Chris Kurtenbach
Chris Kurtenbach
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January 29, 2025

When I filter in the Jira web portal, I see all rows, I use the same selection criteria, and two rows are missing.  How can I troubleshoot this problem.

 

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Vishal Biyani
Vishal Biyani
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January 29, 2025

@Chris Kurtenbach 

Can u share the JQL that you are using in both web portal and excel?

What is the total number of rows returned by JQL?

 

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Chris Kurtenbach
Chris Kurtenbach
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January 30, 2025

On the web just looking at the list view and extracting from there.    For the JQL here is the query, Out of 200+ it didn't return 3, number of rows to return is set to 5000.

 

project="Claims All" AND Status="60 - Completed & Submitted for Payment" OR Status="70 - Pending Funds/Cash Call"

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