I get a Lucene health check warning, but on clicking thru there are no errors

[Andre Heijstek]

When I login to Jira I get a popup stating that the Lucene health check has failed.

When I click on the link in the popup, it shows me that all health checks are OK.

This is quite annoying as this message is shown every day.

[David Willox]

Hi Andre,

I also have these messages pop-up from time to time. Lucene refers to the sync of your JIRA application with the indexing of all issues/work items on the server/DB.  The health check runs automatically every 15 minutes as does the auto indexing of issues, so often the DB/server catches up and the sync issue is automatically resolved but you still get the message pop up as a kind of delayed notification when you log in.

Normally I've found that locking JIRA and re-building the index (quickest) or background re-indexing (keeps JIRA available for use) resolves the issue.

Dave

[Mike Wyatt]

We are seeing "The last issue update recorded in the database was at (12/4/17 2:31 PM) but the last issue update recorded in the index was at (12/4/17 2:31 PM)."

Note that the two times are identical, so I'm not sure what it's complaining about.

[Stephen Hodgson]

We also get this error far too often only for the Health Check page to say everything is ok.

Looks like it is tracked here: https://ecosystem.atlassian.net/browse/ATST-835

[Valentina Jemeljanenko]

Like from me to this tipoc. I have this issue regular like once per week on JIRA v7.3.6. One of ideas - it appears after any of configuration changes ( user previleges, screen schemes etc.). But still the question - why in detalisation it is ok.

[Helen Griffiths]

We're also experiencing this in Jira - as well as for the End of Life system health check...yet when you click to 'Find out more' it's all fine. Strange, but annoying!