I can no longer see issues in the backlog, they were there before I updated the workflow

Mike Piedmonte
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February 5, 2025

I have a new company managed project with a bunch of issues, epics created that existed in the backlog.  When I changed the workflow to a new workflow, I can no longer see issues in the backlog.  The issues are there when I click on issues, but they don't show up in the backlog to add them to a sprint.  

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Karan Sachdev
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 5, 2025

Hey @Mike Piedmonte

Welcome to the community!

Have you updated the statuses in your workflow? If so, please verify if they're correctly mapped to the columns of your board. It is likely that the issues exists in statuses that are not mapped to any column of your board.

Please go to Configure Board > Columns section. If the statuses of your current workflow appear under the Unmapped status section, you can drag and drop them to the relevant columns. This should fix the issue.

Thanks,

Karan

Mike Piedmonte
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February 5, 2025

Thanks, this fixed it!

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