I am having Administrator access for the project, but can not access the issues

[Amar Gupta]

I am having Administrator access for the project, 'Security Product Family' in my organization, but can not access the issues and facing error 'you don't have access to this issue'

Kindly Help

[Hugo Navia]

Hi Amar,

Where you able to solve this issue?

Please let me know.

Kind regards,

Hugo.

https://www.servicerocket.com/

[Hugo Navia]

Hi Amar,

Check the "Browse project" project permission.

Go to:

1. Project settings
2. Permissions
3. Check the browse project permissions

It should be one of the first permissions. There you should be able to see the role that can view the issues. Then, just go to Users and Roles and grant yourself the required role.

Please let me know if this solves your issue.

Kind regards,

Hugo.