How to use JIRA JQL to send e-mail notification?

Cloud_NEW April 15, 2020

Hi Support,

 

If we have one JQL filter and want to send mail to some people?

Please advise how to do it, thank you!

4 answers

0 votes
Cloud_NEW April 17, 2020

E-mail format should be table like attachment.0417.png

0 votes
Cloud_NEW April 17, 2020

Hi Carlos_Garcia_Navarro ,


But our filter is the following example:

project = TEST AND status in ("A", "B", "C") AND priority in (Highest, High, Medium) AND A_TEST = abc

 

if meet then sent to our custom filed : PS,PL

0 votes
Cloud_NEW April 15, 2020

Hi Carlos_Garcia_Navarro,

Thanks for you quick replying , but we want to setting filter and then auto send mail to some people, how could we do it , thank you!

Carlos Garcia Navarro
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 15, 2020

Hi @Cloud_NEW , I added a few more details on how to manage the subscription in the answer above. Would this procedure work for your use case?

0 votes
Carlos Garcia Navarro
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 15, 2020

Hi @Cloud_NEW ,

This article may address your question on how to subscribe to a filter (check section 'Subscribing to your search results'):

https://confluence.atlassian.com/jiracoreserver073/working-with-search-results-861257284.html?_ga=2.198997935.1292026812.1587003960-2063505617.1583941616

Hope it helps

Carlos Garcia Navarro
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 15, 2020

You could create a subscription by specifying a recipient and frequency. More details:

- Go to Filters-> View all filters

Screen Shot 2020-04-15 at 11.23.18 PM.png

- Click (...)-> Manage Subscriptions

Screen Shot 2020-04-15 at 11.24.17 PM.png

- Define the recipient (it could be a group of people defined in JIRA) and frequency

Screen Shot 2020-04-15 at 11.21.04 PM.png

Carlos Garcia Navarro
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 17, 2020

Can you create a group to include the recipients of the email? Or do you require them to be in a custom field?

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DEPLOYMENT TYPE
SERVER
VERSION
7.12.3
TAGS
AUG Leaders

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