How to stop Slack from Trying to open Jira ticket with slack email?

Caroline Murphy February 4, 2025

Hello,

 

I have slack and JIRA associated with two different email addresses. Recently, Jira has been trying to open the ticket with my assocated slack email, which I do not want it to do. I then click login with a different email and it errors our EVERY time. Anyone know how to fix this so I don't have to copy and paste the jira link into the browser for every slack jira ticket sent?

 

Thanks!error.png

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