I have created jira issue via email as per https://confluence.atlassian.com/display/AOD/Creating+Issues+and+Comments+from+Email#CreatingIssuesandCommentsfromEmail-Createanewissueoraddacommenttoanexistingissue
How can i set custom field values through email at the time of issue creation itself. Please help in this regard.
Not with the standard email handlers, they only do the basics.
You need to find or write your own handler that can read your incoming email and deal with the extra fields you want to update. I always reach for JEMH when this question comes up, simply because it will do what you need. https://marketplace.atlassian.com/plugins/com.javahollic.jira.jemh-ui
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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