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How to send notification if issue was updated by user or role?

Tony Montana
Tony Montana
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May 28, 2020

How to send notification if issue updated only customer?

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Stephen Crandell
Stephen Crandell
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May 28, 2020

@Tony Montana Is this for a Software project or Service Desk project? If it is a Service Desk project, look at the automation rules. Otherwise if you have Script Runner, you can create a listener for the issue updated event.

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Tony Montana
Tony Montana
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May 28, 2020

@Stephen Crandell JIRA Software. Maybe do you have FREE way for this?

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