Objective - To elmiinate the "Clone" prefix from each Issue and Sub-Task when cloning an issue. For us, the prefix is unnecessary and complicates the cloning process.
I've seen mention of plug-ins for hosted installs, but nothing about how to modify the Clone settings in Jira on demand.
Hey mates, Advanced Settings option is now available in JIRA Cloud! You can customise your own Clone prefix now.
Thsi is configured by an advanced setting but unfortunately that cannot be modified in onDemand. You might ant to check with Support!
Do I need a differnt user account for the Support section? I tried adding a support request, but it keeps prompting me to login and my credentials are not working.
Any advice to actually get in contact w/ support is appreciated.
Dave here at Atlassian Support; Unfortunately this is a restricted function in OnDemand and these are not something Support can generally change for you. This is due to a couple things; these are restricted for a reason and should not be changed without good (critical/blocker) reason, plus any change we make to an advanced setting could be overwritten during any of our weekly updates and we will have no way of notifying customers of this change or provide any long-term maintenance of these settings.
Hopefully you can understand our process here, and if these are important to you I would suggest filing a feature request so our developers/PMs can take this into consideration.
We are also annoyed by this "CLONE" Prefix... we are on OnDemand... can some one suggest some good way/shortcut to get rid of it? It will be really helpful, currently everytime after cloning we need to keep removing it.
Thanks in Advance
I can totally relate.....I'm not sure why this "feature" exists in the first place, but removing CLONE by hand is a real pain. Luckily the Atlassian support team can modify things on the server (if you're using the hosted version like I am) to eliminate CLONE for you. Once I posted the ticket, they got back to me and resolved the issue within a day.
Here's the llink to create your own ticket: https://jira.atlassian.com/
I was hoping to set up a TEMPLATE project where I can build repeating tasks/subtasks and just clone them as needed but it adds "clone" not only to the task bu all of the sub-tasks. Tacky.
I think writing an app that hits the API might be the only method for OnDemand. You could cycle through every open ticket and look for "Clone -" in the title and edit the title programatically.
Teams break work down in order to help simplify complex tasks. This is often done iteratively, with tasks being broken down into smaller tasks and so on until the work is accurately captured in well-...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events