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How to provide hyperlink associated with text.

I am creating an issue in JIRA from servicenow. I want to send link associated with text in description field as below example.

e.g NUM00001 

Above number should be clickable and it should open Servicenow record.

But I am facing problem with sending link with that number.

I referred 

[Link Text|URL]

But the problem is I am not able to send Link Text dynamically. Is there any way to do that.


I am sending Object from script is


var jiraIssue = { 'fields':{
'key': projectKey,
'name': componentName,
'summary': title,
'priority': {
'id': priority,
"description": "'['+descriptionValue+'|'+]",

// '[' descriptionValue|https://' + gs.getProperty('instance_name', '') + ']',
'issuetype': {
'id': issueTypeId,

1 answer

0 votes
Payne Community Leader Jan 22, 2020

Not sure about your concatenation and mixture of single and double quotes. Perhaps try this: 

"description": "["+descriptionValue+"|"+""+"]",

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