How to make resolve issues disappear from board 24hours after being completed?

Sian
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 21, 2024

Hi there,

I am looking for a way to have resolved issues on our board disappear from our board 24hours after being resolved.

 

Does anyone know how this can be done?

 

We don’t want them deleted as we still need them for metrics but instead of waiting 2 weeks for them to disappear we would like them to disappear after 24 hours.

 

Alternatively, can I have a filter jql code to then have resolved filtered out so we can then just concentrate on new and in progress issues.

2 answers

0 votes
Rebekka Heilmann _viadee_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 21, 2024

Hello @Sian and welcome to the Community,

you can't set 24 hours but you can set it to 1 week in Board settings > General > Completed Issues

Screenshot 2024-05-21 145432.png

This will hide them on the Board but leave them in the reports.

When you filter them out through the Board's filter, they won't appear in the Reports properly! The Reports only show issues that are the result of the filter query.

 

Some other solutions/workarounds may be Quickfilters or Swimlanes, so each individual user can at least hide them (collaps swimlane / choose quickfilter). 

0 votes
Dimitris Sylligardakis May 21, 2024

Hi @Sian ,

You can use JQL to create a filter that excludes issues that were resolved more than 24 hours ago. 

Create a New Filter:

Go to the "Issues" dropdown in the Jira menu and select "Search for issues".

Switch to "Advanced" search.

Use JQL to Filter Issues:

Use the following JQL query to filter out issues that were resolved more than 24 hours ago:

resolutiondate >= -1d OR resolution is EMPTY

This JQL query does two things:

  • resolutiondate >= -1d filters issues that were resolved within the last 24 hours.
  • resolution is EMPTY includes issues that are not resolved yet.

Save the Filter:

Click on the "Save as" button to save this filter.

Give your filter a name, for example, "Recently Resolved Issues".

Apply the Filter to Your Board:

Go to your board settings by clicking on the three dots in the top right corner of your board and selecting "Board settings".

Under the "General" tab, find the "Filter" section.

Click on "Edit Filter Query" and replace the existing query with the name of the filter you saved earlier.

Update the Board:

Your board should now automatically update to exclude issues that were resolved more than 24 hours ago.

 

Hope this helps

 

Suggest an answer

Log in or Sign up to answer