How to link CMDB I-doit with Jira Service Desk ?

[Rita MURIBIA]

Hello,

I would like to know if it is possible to link I-doit, open source CMDB, with Jira service desk. 

The purpose is to link any ticket, incident, created in Jira with an existing asset in I-doit CMDB.

Thank you, 

[Casper Opperman]

I had a similar requirement although integration to a different system (Idempiere) I used the nFeed add-on sucessfully.

with nFeed you can query the external system with:

1. Direct SQL select on the database level, or

2. JSON services query.

https://marketplace.atlassian.com/plugins/com.valiantys.jira.plugins.SQLFeed/server/overview

nFeed works for JIRA Service Desk

[Rita MURIBIA]

Hi Casper Opperman,

Thank you very much for your answer, I will closely study this add-on !!

[Martin Müller]

Hi Rita, did you managed to get it working?

Best Regards