How to import tickets in Bulk ticket in json format

Arpit Rathore December 4, 2018

I want to migrate data from freshdesk to JIRA , i am having tickets from freshdesk in JSON format

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Krisztian Kovacs
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December 4, 2018

Hi @Arpit Rathore,

Jira is not very flexible with input format but here is a page that describes what it expects: https://confluence.atlassian.com/adminjiraserver072/importing-data-from-json-829827228.html

Now you'll just have to transform your JSON (hopefully not too much).

I hope this helps.

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