How to find username of my jira account?

SSquad Admin December 27, 2018

My account: https://******.atlassian.net
email:[removed by moderator]
This is my email. I need to integrate JIRA to another app which requires my username. From the profile, I can only get the full name "SSquad Admin". How can I get the username?

9 answers

2 votes
John Langford May 9, 2019

I was able to find the username for a user by doing the following:

1. Click the Comment button on any Jira ticket to start composing a comment

2. Type the "@" symbol then start typing the name of the user for whom you want to know the username

3. Select the desired person from the list

4. The username is the value contained within the brackets (excluding the tilde): [~this-is-the-username]

Jordan Roselli May 17, 2019

That format does not pop-up. Instead you see their name @solrevdev. No bracketing.

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John Langford May 19, 2019

Hmm, that's interesting.  I wonder if it is a configuration issue then.  Because for me if I follow the steps I outlined and I enter my own name, the comment I am composing shows:

[~jlangford]

I don't know then.

Emmanuel CAPELLE May 23, 2019

The brackets and username do appear when you open the issue in a new window (/browse/:issue-id)

Like Jordan Roselli likes this
solrevdev August 24, 2019

why is my usename being referenced here? It's not a common @joebloggs type username for example?

Florencia March 11, 2021
Lee Reyes June 9, 2021
Kevin Houde September 1, 2021

s

Brandon July 25, 2022

cwecewc

Bogdan Dumitrescu March 21, 2023
Augustine Stephens April 13, 2023
Thuc PHAM Dinh July 5, 2023

@

2 votes
Anna Robinson March 12, 2019

The only way I was able to find the username is if you export the list of users into a CSV.

Ted Stresen-Reuter September 16, 2019

Doing so now (September 16, 2019) exports the following fields: "id,name,email,active,created,Last seen in Jira Software,Last seen in Confluence". The username is not in the list. :-(

Ted Stresen-Reuter September 16, 2019

However… Inspecting @ mentions in comments (as suggested by others) I see 

data-mention-id="557058:2d1b04a5-05b7-41d3-9e4d-91cd07938d0b"

And this ID corresponds to a user, exactly, so, is the username is now the ID?

Rahul Kumar April 5, 2021
Like Brandon likes this
Haakon H. Rød June 30, 2021
Naimul Rifat October 22, 2021

thanks

Philip Kappel October 26, 2021

Thanks

Hemant Singh November 9, 2021
Asim Khan February 8, 2022

@AsimKhanSecurrency

Mohit Vashistha February 11, 2022

Not working as of Feb-2022. Now the mentionID is also showing accountID

Like Sissy Czernik likes this
Chinmay Gupta February 21, 2022
erkan turan March 4, 2022
Vitor Monticelli March 9, 2022
TR19 March 19, 2022

@TR19 

Emilija Pijevcevic July 5, 2022

                

sasipriyanka October 5, 2022

~

0 votes
Agvan Rodrigues July 23, 2023

hi

0 votes
Eduardo Costa April 6, 2023
0 votes
Zack Keller January 30, 2023
0 votes
Asher D November 28, 2022

@[deleted] duben

0 votes
Marina Niessner March 3, 2022

Not sure

0 votes
Dylan Brams October 30, 2019

I think you may be looking for the API key system. Search for it in your Jira admin; it worked with my specific integration.

0 votes
Bastian Stehmann
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 27, 2018

Hi @SSquad Admin,

This is a public forum, so I removed your email address. 

As it seems, you are on cloud, so I think your username is the emailadress you use to login to Jira. 

SSquad Admin December 27, 2018

Hi @Bastian Stehmann,

Thanks for your response. The third party app requires my username. And, in my JIRA app I made Reporter as a required field. So, in the third party app username which is the email id will be sent as the reporter. Then I got the error response "The reporter specified is not a user."  This error response is from JIRA. When I checked with the solution article of that corresponding third-party app, it was mentioned replacing this email with username will fix the issue. Now, I tried with common username "admin" and it worked. But I want to know where can it be seen. Or will the username is admin by default?

Thanks,

ssquad

Like # people like this
Bastian Stehmann
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 27, 2018

Atlassian has removed the username field, as this link says: 

https://confluence.atlassian.com/cloud/blog/2018/06/say-goodbye-to-usernames-in-atlassian-cloud

So I think you will have to contact Atlassian Support in this case.

solrevdev October 30, 2019

any idea why my username got mentioned in this thread?  

 

I have no idea what this is about ;/

Владимир Гордов October 26, 2021
data-mention-id="557058:2d1b04a5-05b7-41d3-9e4d-91cd07938d0b"
Emilija Pijevcevic July 5, 2022
邢亜豪(kei) August 21, 2022
costa August 22, 2022

@costa 

David Roncal October 20, 2022
Vin Perothas April 10, 2023

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