• Community
  • Products
  • Jira
  • Questions
  • How to download the backup generated on /var/jira/6.1.6/atlassian/application-data/jira/export if I've lost access to the OS but I have admin access to JIRA?

How to download the backup generated on /var/jira/6.1.6/atlassian/application-data/jira/export if I've lost access to the OS but I have admin access to JIRA?

Hi,

I've lost access to the server where JIRA is installed. Is it possible to download the backup file in any other way?

1 answer

1 accepted

This widget could not be displayed.

Nope. It is available only on the server and JIRA doesn't provide an option to browse and retrieve them!

Sad to hear that, I suppose we'll have to start fresh. Thanks for your prompt response.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

290 views 1 4
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you