• Community
  • Products
  • Jira
  • Questions
  • How to download the backup generated on /var/jira/6.1.6/atlassian/application-data/jira/export if I've lost access to the OS but I have admin access to JIRA?

How to download the backup generated on /var/jira/6.1.6/atlassian/application-data/jira/export if I've lost access to the OS but I have admin access to JIRA?

Hi,

I've lost access to the server where JIRA is installed. Is it possible to download the backup file in any other way?

1 answer

1 accepted

0 votes
Accepted answer

Nope. It is available only on the server and JIRA doesn't provide an option to browse and retrieve them!

Sad to hear that, I suppose we'll have to start fresh. Thanks for your prompt response.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,723 views 17 21
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you