I have an integration with JIRA where the parent issue is created by an external system. I want to be able to prevent creation of this parent issue within the JIRA UI, but still allow creation of the subtask issues either via the external system or JIRA UI.
Parent issues should only be created via the external system, not within the JIRA UI or our integration/synchroniuzation breaks.
Any ideas on how to do this?
Its possible this can be accomplished using workflow conditions on the Create Issue transition. You could have different conditions for parent issue types than sub-tasks. For example a permission based on group/project role for the parent issue creation that only the external application has and a different set of conditions for sub-tasks:
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot