It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to disable creation of the parent issue while still allowing creation of subtask child issues

I have an integration with JIRA where the parent issue is created by an external system. I want to be able to prevent creation of this parent issue within the JIRA UI, but still allow creation of the subtask issues either via the external system or JIRA UI.

Parent issues should only be created via the external system, not within the JIRA UI or our integration/synchroniuzation breaks.

Any ideas on how to do this?

1 answer

Its possible this can be accomplished using workflow conditions on the Create Issue transition. You could have different conditions for parent issue types than sub-tasks. For example a permission based on group/project role for the parent issue creation that only the external application has and a different set of conditions for sub-tasks:

https://confluence.atlassian.com/display/JIRA/Configuring+Workflow#ConfiguringWorkflow-JIRA'sbuilt-inconditions

I'll take a loo, but I'm not hopeful. What I've seen so far is that you can't limit or diable the parent without alto disabling the subtask. thx

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira

The Jira Server Mobile App is here!

Hey Community! My name is James and I am a product manager on the Server Mobile team. I am excited to announce the new Jira Server Mobile apps for both iPhone and Android are now available. This is...

61 views 1 3
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you