Hi, I'm working with Jira Analytics charts and I want to show all the statuses of the issues. For some reasons, I had the same 'Integration' status before and I have already deleted one of them in Jira cloud. But I can also see two 'Integration' status in the Jira Analytics charts. How can I delete or hide one of 'Integration' status in Jira Analytics? Is there any mark of status like 'isdeleted/active' in Jira Analytics or DB?
Thank you!
just one 'Integrating' in Jira cloud ↑
Hi @Yueji Huang(黄越己) ,
通常来说filters和dashboard中的Statuses和系统配置不一致,可能是索引引发的,特别是在新增,删除后这一情况会出现。在本地部署的Jira Server/DC中,系统管理员是可以手动reindex来解决这一问题,但Jira Cloud是没有提供这个功能的,重建索引会根据系统需要自动进行。
针对这个问题,有3个建议
1. 排查system - Statuses里是否已经移除了这个多余的Status
2. 稍等待1~2天,观察下这个问题是否已经解决(系统reindex可能会延迟)
3. Atlassian Analytics目前还是Beta版本,建议联系Support Team,通过提交issues and bugs,毕竟这个工具和Jira Cloud是独立的两个产品,也不排除是两侧未同步信息的一个缺陷
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