How to create an issue in a certain state based on user roles

hutching February 11, 2016

if a user is of a certain role, when that user creates an issue we would like the following to occur:

  • The issue should be created in the "In Progress" state.
  • Ideally it would automatically assigned to the current user. 

    Any hints on the best approach would be appreciated. Thanks

1 answer

1 vote
Nic Brough -Adaptavist-
Community Leader
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February 11, 2016

You can't do it.  The "create" transition only has one end-point.

You can, of course, do it differently by issue type (different workflow = different start point).

The other option is to use an add-on like Script Runner that can perform an automatic transition after create, and pushes the issue onwards through the workflow.

(Assignee = current user is a simple post-function too, so that bit is easy)

hutching February 11, 2016

Both are good alternatives. Thanks Nic for the fast (instant smile ) response. 

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