How to copy over custom field values from Original to the new ticket using 'Create on Transition'

Venkat Nagarajan December 7, 2016

I am using 'Create on Transition' from project 1 to create a new ticket in project 2.

It appears to copy the summary and description as expected but NOT the custom fields. I tried both options (Copy parent, Copy original issue). What am I missing?

 

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Venkat Nagarajan December 7, 2016

scratch that.. Found the answer.. I was using "=" ins place of ":"

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