How to concatencate custom fields into summary on "Create"

Hi Atlassian Community!

Hopefully someone could help me out here. I need assistance on populating two custom fields into the Summary field that I will hide on my screen during the filling out of the issue/ticket.

I found this script online, but I'm having issues implementing it via Script Runner.

package UpdateIssue
import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.CustomFieldManager
import com.atlassian.jira.issue.MutableIssue
CustomFieldManager customFieldManager = ComponentAccessor.getCustomFieldManager();
issue.setSummary(customFieldManager.getCustomFieldObjectByName(“Legal Name”).getValue(issue).toString() + "/" + customFieldManager.getCustomFieldObjectByName(“Project Name/Code”).getValue(issue).toString())

I added this script by editing my workflow, going to Post Function in "Create."

When adding Post Function,  used "Script Post-Function, and added the script (above).

Now, I'm receiving this error below.

The following log information was produced by this execution. Use statements"...") to record logging information.
2017-11-30 14:13:00,637 ERROR [workflow.ScriptWorkflowFunction]: *************************************************************************************
2017-11-30 14:13:00,648 ERROR [workflow.ScriptWorkflowFunction]: Script function failed on issue: null, actionId: 1, file: <inline script>
groovy.lang.MissingMethodException: No signature of method: com.atlassian.jira.issue.managers.CachingCustomFieldManager.getCustomFieldObjectByName() is applicable for argument types: (java.lang.Integer) values: [10900]
Possible solutions: getCustomFieldObjectByName(java.lang.String), getCustomFieldObjectsByName(java.lang.String)


Any help here would be greatly appreciated.



1 answer

1 accepted

1 vote
Accepted answer
Jenna Davis Community Champion Dec 04, 2017


What version of ScriptRunner are you currently using? You may need to make a few changes depending on that. 


Hi Jenna,

Thanks for chiming in, I'm using ScriptRunner v5.2.2. and Jira v7.2.6.



After-reading your question I realized you're trying to do this on the create transition, which I don't think will actually work unfortunately.

I would recommend following the suggestion to use behaviours in order to do this from this question:

Please let me know if you need any more help!

Jenna Davis

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