How to change users' email address? Edited


I want to change all Jira users Email accounts.  We set this up to use the users email name,, for security. I want to change that from to


Is there a way we can replace each users security with the new email address and have that account maintain the security to their documents and content?  

Also we are using Jira "Data Center" with OKTA 

1 answer

This widget could not be displayed.

Okta handles the email addresses for users, so you need to consult that really.

p.s. It's not OnDemand now, it was renamed "Cloud" many years ago.

Updated as we use data center version not cloud...   and I was thinking that OKTA will control this but not sure how Jira will handle email change as I have users that have alias that dont always work.



Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted 6 hours ago in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

13 views 0 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you