Browse to:
Administrator >> User management>> Search for the user and click Edit.
Change the email and save.
Cheers.
I have the same problem!
I'm " ORG & SITE ADMIN" when you look at the users, however when I press the small Avatar icon in the lower left corner to change my profile settings, and hover the mouse above the email address, the mouse cursor is a res circle and the helping text says "Email address is set by your admin".
Does someone have a suggestion how I change the email?
/Henrik
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
It is difficult to believe 6 years later this is still an issue that does not have a straight answer. I have spent my last two hours trying to do this unsuccessfully!! Atlassian should help with this or implement online customer support. It is frustrating!!
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Browse to:
Administrator >> User management>> Search for the user and click Edit.
Change the email and save.
Cheers.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Sorry, but the email address field in the cloud version is frozen for editing and I can't make any changes. My problem is that I created the first admin user with an alias address info@companyname.com.
Problems:
1. Connecting with Gsuite will create a new user for me (I have to pay)
2. Standard Gsuite log-in to my admin account is not possible hence info@... is not a real email user address
How to overcome this and change my admin username?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.