How to add customer user directly by DB

I try to create a new user by a insert in JIra DB cwd_user table. I see the user into Jira User Management Panel but it seems unable to be logged in.


It also misses information like directory and full name. 


INSERT INTO cwd_user (ID,directory_id,user_name,lower_user_name,active,created_date,updated_date,first_name,lower_first_name,last_name,lower_last_name,display_name,lower_display_name,email_address,lower_email_address,CREDENTIAL,deleted_externally,EXTERNAL_ID) VALUES (11620,1,'utest','utest',1,now(),now(),'utestnome','utestnome', 'utest gmail','utest gmail','utente utest gmail', 'utente utest gmail','','','{PKCS5S2}C850oEnhKd/VvsSCOAH395xN3cKNiYTWM8wn/vi4Fiud1wLXvupc1a+VwIuk37uy',NULL,NULL);




1 answer

1 accepted

3 votes

Why would you add a user through SQL statement? You should not do it. If you want to add a user, a simple way to do it is to use Jira Rest Api

POST /rest/api/2/user

You can find more information here

Alex Thank you  kindly :) It works!!!!!

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,308 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot