It's not the same without you
Join the community to find out what other Atlassian users are discussing, debating and creating.
This question is in reference to Atlassian Documentation: Configuring columns
Hi everyone.
I am included in the "Administrators" role of the project. But I am not able to see the "add status" button in the board. Other status used in the workflow are also not showing in the columns nor in the unmapped statuses.
Has someone encountered this? May I know how it was resolved.
We are using 7.0 version of jira.
Thanks Nic. Let me add more description to the scenario.
We are not using simplified workflow. The missing statuses that we need to map come from workflows used by the sub-tasks of user stories. User stories use a separate workflow, different from the sub-task.
Should the statuses from sub-tasks be showing also in the board? Or it is a normal behavior that the board will only reflect statuses from user stories?
Ah, ok. Status display is not automatic, you have to map them. In theory, JIRA should look at your filter for the board, pick up all the projects and issue types, scan all of their workflows and dump all the status into the list of possible status for the board, and then show them all in the "configure board" section. You can then add/remove/rearrange your columns and put the right status into them. So all available status for all included issue types should be either in a column or in the "unmapped" section.
I find this fails sometimes when a board filter is changed. Re-editing it seems to help - add a project with similar or related workflows (i.e. add "project = xxx OR ..." to the beginning of the filter), go to configure columns, do nothing, then go back to the filter and remove the extra project. Then the status list usually seems to be whole again.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.
Read moreHey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...
Connect with like-minded Atlassian users at free events near you!
Find a groupConnect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.
Start an AUGYou're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.