How to Upgrade from Jira 3 to Jira-5


we like to upgrade to Jira 5. we have an licencekey for version 3. can we use this key for the upgrade procedure or must we have a new key.

we want first test the new version in a testing environment and when the installation works and we proved the new features. We want to install the new version on base of the free trial version.

Thanks for answer

1 answer

Create a new evaluation license and use that to test your upgrade.

To do this

create a test instance of the same version you are using in live/production update the trial/evaluation license on that instance this will allow you to evaluvate your data in JIRA 5 otherwise for some reason i'm thinking the upgrade process will fail because of license issues.

once you have update the license and export your data and then import it on to a JIRA 5 intance

Check to see all the plugins/customisation OR code modifications you have done in the past are ported over.

If your license is still paid up, you can use a "developer license" too - you'll need to nip into your Atlassian account, look for the license and "upgrade" it (the format changes between 3 and 4), then click on the developer license. The only differences between a dev license and your real one is that the developer license makes Jira print extra "not for production" warnings, and it completely stops working on the expiry date. All the rest of the functionality will be the same as you can expect from a real license.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,876 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot