How do you update issues after a select list option is renamed programmatically?

I have a script that gets fired on issueupdated/issuedeleted events and renames options configured in a single-select custom field.

The renaming part is working fine, however when I look at issues using the renamed option, on the "view" screen they are still showing the old value. If I go into "edit" mode the new option value is displayed (and is correctly selected as the current value for that issue).

Things I've tried:

  • Perform a full re-index.
  • Restart the JIRA service.
  • Extending the script to get a list of afffected issues and explicitly updating the field value.
  • Extending the script to get a list of affected issues and reindex them one by one.

Is there an extra step that needs to be performed to let issues know that the option has been renamed so they display the correct value? Here's a snippet of the code I'm using (including my attempts to get the issue to recognise the new value):

CustomField customField = this.customFieldManager.getCustomFieldObject(CUSTOMFIELD_ID);

FieldConfig fieldConfig = customField.getConfigurationSchemes().listIterator().next().getOneAndOnlyConfig();

Options fieldOptions = this.optionsManager.getOptions(fieldConfig);

Option existingOption = fieldOptions.getOptionForValue(originalValue, null);

if (existingOption) {

    // later that evening...

    List<Issue> issues = searchResults.getIssues();

    if (issues) {
        fieldOptions = this.optionsManager.getOptions(fieldConfig);

        existingOption = fieldOptions.getOptionForValue(newValue, null);

        IssueChangeHolder changeHolder = new DefaultIssueChangeHolder();

        for (Issue existingIssue : issues) {
            // Update the new issues with the renamed option
            customField.updateValue(null, existingIssue, new ModifiedValue(customField.getValue(existingIssue), existingOption), changeHolder);
        this.issueManager.updateIssue(this.currentUser.getDirectoryUser(), existingIssue, EventDispatchOption.ISSUE_UPDATED, false);

// Explicitly reindex the issues

2 answers

1 accepted

0 votes
Accepted answer

It's not ideal but I found a work-around. Instead of renaming an existing option, I just create a new one, point any issues using the old option to the new option, reindex them then delete the old option. It works but feels like a bit of a dirty hack...

If it helps at all I'm using JIRA 6.2.1 and Script Runner 2.1.17 (doesn't officially support 6.2.x but I haven't had any show-stopper compatibility problems so far)

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,948 views 19 22
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you