How do you report on "Affected Services"?

Derek Shore November 22, 2024

We use the Services asset objects to define and categorize our tickets. I'm trying to build a dashboard to show a report based on the linked services via the Affected Services field. I can't find how to do it. I see the other custom asset fields I've created, but I can't seem to report on them. Even when I go through the Assets reports, I can't seem to find a way to show me a report. 

I want a report that shows me the list of services, sorted by who has the most linked issues with the issue count. Then to drill down to see the request types and a breakdown by that. 

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