How do I remove transitions from the status dropdown?

Stoney deGeyter
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February 7, 2025

I don't know what I did but suddenly transition labels started showing up in the status dropdown. These are not helpful to us and I want to remove them but can't figure out how:

 

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Jehan Bhathena
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February 7, 2025

Hi @Stoney deGeyter ,

When you use the "View Workflow" option from the status dropdown, you get the option to view transition labels, can you try to disable this and check if the transitions are still visible?
image.png

Stoney deGeyter
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February 7, 2025

First thing I tried and I found it didn't work. Ended up removing all the transitions, which did the trick.

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Jehan Bhathena
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 7, 2025

ahh ok,

Glad to know you found the solution, please mark this thread as accepted so that your solution can help others too.

PS: perhaps you can add a little more details to what the workflow was with the issue you faced, and what it looks like now that you've fixed it.

Stoney deGeyter
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February 10, 2025

Not all that adept at workflows. I added transitions just trying to figure ways to order the statuses and by doing so it added them in the status drop down. No transitions means there are none to show in the dropdown, which is what I wanted.

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