How do I downgrade my subscription?

Visakh Sasikumar
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December 27, 2024

I started Jira with the free version a few months back for my team. But now the account got suspended. When I am trying to reactivate the account, it is directly taking standard plan and I am unable to change it to free version. Please help.

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Mara _bitvoodoo ag_
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December 27, 2024

Hello @Visakh Sasikumar 

Welcome to the Community! This seems odd, I suggest contacting Atlassian directly: https://support.atlassian.com/

Hope this helps!

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