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How do I disable email notifications for the JRACLOUD JAC public Jira?

Ben Thomas
Ben Thomas Nov 07, 2023

I voted for and commented on a suggestion in the JRACLOUD project, Atlassian's public feedback/suggestion Jira.

I removed myself as a watcher, but I'm still receiving email notifications when other people comment on the issue I commented on.

How do I stop receiving these email notifications?

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Trudy Claspill
Trudy Claspill
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Nov 07, 2023

Are you sure you are fully removed as a watcher of the issue? Could you have more than one account with the same email?

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Jehan Bhathena
Jehan Bhathena
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Nov 07, 2023

Hey @Ben Thomas ,

Not really sure about this, but perhaps you can check the notification settings mentioned here https://support.atlassian.com/jira-software-cloud/docs/manage-your-jira-personal-settings/.

The section on "Turn Off Email notifications" Might help

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Ben Thomas
Ben Thomas Nov 07, 2023

Hi Jehan, thanks for the quick response. :)

Here's the settings available for me. I can't see a way to turn off email notifications for a single issue that I've commented on there. :(jira.png

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