How do I disable email notifications for the JRACLOUD JAC public Jira?

Ben Thomas November 7, 2023

I voted for and commented on a suggestion in the JRACLOUD project, Atlassian's public feedback/suggestion Jira.

I removed myself as a watcher, but I'm still receiving email notifications when other people comment on the issue I commented on.

How do I stop receiving these email notifications?

2 answers

0 votes
Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 7, 2023

Are you sure you are fully removed as a watcher of the issue? Could you have more than one account with the same email?

0 votes
Jehan Bhathena
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 7, 2023

Hey @Ben Thomas ,

Not really sure about this, but perhaps you can check the notification settings mentioned here https://support.atlassian.com/jira-software-cloud/docs/manage-your-jira-personal-settings/.

The section on "Turn Off Email notifications" Might help

Ben Thomas November 7, 2023

Hi Jehan, thanks for the quick response. :)

Here's the settings available for me. I can't see a way to turn off email notifications for a single issue that I've commented on there. :(jira.png

Suggest an answer

Log in or Sign up to answer