How do I add a custom field as a filter on my Jira board?

Aditi Sodhani
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April 19, 2022

I have added a custom Label field called "Customer Name" 

I want to add this as a filter on my board to track the work done under each customer.

What JQL query I should write to add this Label field filter on my backlog view 

filter.pngThanks

Aditi

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Sofia Woodings
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April 9, 2024

I have same problem, say we have 30+ of customers , you suggest me to have 30+ quick filters?

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Pramodh M
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April 19, 2022

Hi @Aditi Sodhani 

If you working in company-managed project, below is the answer

To add the labels to the card (issue) in boards, navigate to the board settings - then under card layout option you need to add the labels to show the labels of issue in cards

If you are working in team-managed project, you will need to create filter that consists of the projects issues & a new board to modify the view since team-managed project does not allow to do it (follow the above instructions to configure the labels view) 

Let me know if you have any further queries

Thanks,

Pramodh

Aditi Sodhani
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April 19, 2022

Thanks @Pramodh M , I am working out of team managed project.

But My question is how to add a label as a filter. I already have a customised Label created called customer name. I want this label as a filter on my backlog. 

Pramodh M
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April 19, 2022

Hi @Aditi Sodhani 

If you want to show issues with the label you have created, create the quick filter under board settings

Add the JQL 

label = "DANCOURT"

This will enable a quick filter view on the board to show the issues with label DANCOURT

To add the labels to the card (issue) in boards, navigate to the board settings - then under card layout option you need to add the labels to show the labels of issue in cards

Thanks

Bram van der Putten
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October 12, 2023

There is no way to automatically get a filter with all possible values for "Customer Name" is there? I have to manually create separate quick filters for each customer..?

 

There is for instance such a filter option for Epic:Screenshot 2023-10-12 at 12.07.15.png

 

I would really want this, but then for fixVersion in my case, so for every new release there will automatically be an option to select this.

Danilo Marcolongo Afonso
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October 23, 2023

I have the same issue.

Like Antoine BELLIOT likes this
Brian Montgomery
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November 16, 2023

I, too, would like for custom fields to be part of this list when viewing Issues.  Seems kind crazy that that functionality doesn't already exist.  I know I used to be able to go to some type of older version functionality where it existed.  This seems a step backwards unless I'm just completely missing something.

Screenshot 2023-11-16 193113.png

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