Hello,
i'm planning to use the JIRA Service Desk OnDemand installation. How can i assign issues to my defined collaborators usind the assign function?
I appreciate any help from the community
Regards,
Oliver
Looks like we cannot assign issue to collaborators...
https://answers.atlassian.com/questions/9372106/assign-issue-to-non-agent
Hi Gustavo,
thant would be the usual apprach which i know from JIRA for years. Now with the test of the Service Desk Package, there are three roles (A) Service Desk, (B) Collaborators and (C) Customers. I can only assign issues to Service Desk people not to collaborators which makes it impossible to assign issue to staff within the team/organization which is not working as Service Desk.
Do you have experience with the JIRA Service Desk Product?
Regards
Oliver
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.