How can I remove the Risk summary, Changes, and Incidents tab from change request?

Zaldy Parian
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July 16, 2023

Hi all,

I wanted to remove tabs not used in our change request issue screen. But I can't find where I could disable them. I created my own screen scheme with customised create, edit, and view screens. But still the tabs are visible. We want our change request form to be simple without unnecessary fields.

Please help.

Jira_no_fields.png

 

2 answers

1 vote
Chandra Mouli Bollareddy July 25, 2024

Hi, 

It's possible to disable the tabs. 

Project settings >> Change Management >> Risk insights >> Uncheck the boxes. 

 

Screenshot 2024-07-25 151247.jpg

1 vote
Nic Brough -Adaptavist-
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July 16, 2023

You need to edit the screen in use.  Go to Admin -> Issues -> Screens (Read the screen scheme to see what screens the scheme is using)

YY Brother
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July 16, 2023

Hi Nic,

 

The 3 tabs are not configured in the Issue Type Screen Scheme. It seems no place to remove them because in JSM, risk assessment on changes & incidents, as well as changes & incidents are interrelated.

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Nic Brough -Adaptavist-
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July 16, 2023

Ah, yes, these can't be removed, they're a part of JSM.

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Zaldy Parian
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July 17, 2023

I guess I have to create custom screens for our change requests then.

Tiffany Meiter
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February 15, 2024

Did creating customer screen help? I have tried creating a new screen and screen scheme and for some reason it is still there. 

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