How can I grant Organization Admin permissions in Jira Cloud?

Vitalii Marchenko
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December 16, 2024

 

I'm logged in as a user with Organization Admin permissions in Jira Cloud. However, I am unable to add another user to the org-admins group under Roles or Groups. Could you please guide me on how to resolve this issue?

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John Funk
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December 17, 2024

Hi Vitalii- Welcome to the Atlassian Community!

 I think that Atlassian might actually limit the number. Is it a Free account? How many Org Admins do you already have?

Vitalii Marchenko
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December 17, 2024

Hello,
When I navigate to the Users section and click on the three dots next to a user, I do not see the option to assign them as an Organization Admin. I am performing this action while logged in as an existing Organization Admin. Could you please assist with this issue?

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Walter Buggenhout
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December 17, 2024

Hi @Vitalii Marchenko and welcome to the Community!

If you do indeed have Org Admin privileges, open the user's detail view in the Admin console, click the ... button you see near the top right corner and select Assign org admin role

Screenshot 2024-12-17 at 09.00.03.png

Hope this helps!

Vitalii Marchenko
I'm New Here
I'm New Here
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December 17, 2024

Hello,
I already have one Organization Admin in Jira Cloud, and I’m logged in under this account. However, I do not see the option to assign another user as an Organization Admin—it simply doesn’t appear. Could you please advise on how to resolve this?"

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