How can I disable the @mention feature in JIRA?

I want to disable the @mention feature in JIRA so there's no dropdown user list when someone enters an "@" sign nor should any email be sent, how can I do this? (JIRA 6.2.7)

2 answers

Hi Stefan, 

You will have to do 2 things:

1 - Remove the 'Browse Users' global permission. (Gear Icon >> User Management >> Global Permissions)

2 - Set 'Email Visibility of users' option to hidden. (Gear Icon >> System >> General Configuration)

After that you should be all set. smile

Please let us know how this worked out for you.

Cheers!

well I actually still want users to be able to set a given reporter of an issue or add watchers - if I remove the Browse Users this will stop working as well I believe?

Yes, it's one box of functionality. If you disable it you will lose all those other options.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,082 views 13 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot