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How can I determine the Resolution ID?

Hello,

to Limit the resolution in my project, I must use "jira.field.resolution.include" as Workflow Properties (https://confluence.atlassian.com/adminjiraserver071/workflow-properties-802592825.html) here I must hand over not the Resolution but the "Resolution ID" how can I determine this ID? I'm only a Project Administrator, not the Systemadministrator.

 

Thanks in advanced 

2 answers

2 accepted

1 vote
Answer accepted

@frank lohfeld

 

You can view the JSON data of an existing resolved ticket using the url https://<your-domain>.atlassian.net/rest/api/2/issue/<your-resolved-issue-key>.

 

Once you have the JSON data, search for the "resolution" field.

 

Screen Shot 2022-08-19 at 4.40.20 PM.png

Thank you very much - it works 

Good to hear @frank lohfeld, please accept the answer if that works for you!

0 votes
Answer accepted

Hello Frank,

Kian is correct, an alternative way ( And I found it easier) is to:

  • go to the Cog icon --> Issues.
  • In the left menu, go to the lower part and found "Resolutions"
  • Hover over the Edit button on the Action Column and check the last part of the URL, check picture below for reference:

2.png

Hope this answer your question.

Cheers,

Nico.

@Nicolas Tagle

 

Just to clarify, what you've provided here would be the preferred solution if you are an administrator in the system. For users that are not administrators, they'll need to view the underlying issue data to gather the resolution ID's.

Hi Kian, that is correct. Since I saw the url provided within jiraadmin I don't think it would be a problem.

@Nicolas Tagle, I believe the question specified that the OP was not an admin which is why I recommended what I did. Either way, your solution is the best way admins can see the ID's.

Like Nicolas Tagle likes this

oh - cool it works also.
I'm a admin, but not a Systemadministratorin - it means - I can't access the databases directly.
Thanks for your helpful awnser

Like Nicolas Tagle likes this

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