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How I can easily import issues from another issue trackers with a predefined layout? (i.e. SpiceWorks)

Tiago Capulo1
Tiago Capulo
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May 19, 2015

Dear. 

We are trying to import cases from SpiceWorks with a predefined layout, but we are facing problems to populate all issues within JIRA OnDemand. Therefore, I would like your advise to check how we can do it more easily to get rid of doing a repetitive work. 

We tried to use the CSV tool available on JIRA On Demand, however it just imported a few issues. (80 of 5000+)

Thanks. Tiago

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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May 19, 2015

What errors did the import give you for the issues that were not imported?

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