Currently, I am working on the new board for 2021. I would like to copy an existing board for a new project. I have created a new board, however it contains the previous tickets. I just need to obtain the original format. I'm not sure what I'm doing wrong. Thank you.
There are (broadly) two things you might be talking about here:
If you were to copy board configuration, then you do not need to worry about any setup. You're creating a new board, independent of the original.
Content is a very different matter. Boards are not containers of issues, they are a view of a selection of issues. What they select is determined by the configuration, so if you were to just "copy a board" without making changes to its config, you'll find you have two boards showing the same issues. And, of course, because both boards are viewing the same issue, a change to an issue in one board will be reflected in the other.
Generally, people never want to "copy a board", they want "something vaguely similar to another board". You should ask what parts of a board you actually want to replicate.
When I am setting up new boards, I keep the original board that I want to copy up on one screen, adjust the swimlanes on the new board. On the board that you wish to edit, click the three dots on the top right hand corner:
Then adjust the columns and status mappings to match.
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events