How I can assign incidents according to their type?

 

1 answer

Hello, do you mean automatic assign?

It is possible to do it in transition's post funciton in worfklow. You can add post function on the first transition (which is going to the first status). In postfunction you can add user who is assignee. It is possible to have own workflow for every issue type.  

If you need any logic for choose assignee, it is good to use script runner plugin, where you can add your logic in groovy language.  

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Wednesday in Jira

Join our webinar: How 1B+ feature flag events helped us build the new Jira

Every time you release software, there's a bit of risk – that there's a bug, that something breaks, or that the feature doesn't resonate with customers. Feature flagging helps make high stakes s...

93 views 0 1
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you