Hiding the "spark a conversation"

[Sandstede_ Wade]

Recently a new window pane (spark a conversation) has shown up at the bottom of the screen.  It takes up too much real estate.  It disappears if you select something other than the comments in the activity field, but comes back on a page change.  Does anyone know how to get rid of it permanently? 

[Mark]

Yes, this is annoying and there should be some way to turn it off. It eats up too much vertical screen space. Now I have to scroll a lot more to see what I want to see. It is not helpful in any way. 

[Steve]

Any chance for ALL new social-media-esque pointless/mindless features to be OPT IN, please?

This is absolute unprofessional rubbish and madness that we are constantly bombarded with smileys and stupid crap like this.

[Hrant Harutyunyan]

All last new features of atlassian are piece of crap, they did useless whiteboard, then they did useless AI search which broke the original crappy search even more (my jira can't find ticket by entering it's name correctly). Now they do UX crap, seems like they don't know how to show they are "working", meanwhile the product itself is buggy, but who cares? let's do smileys and useless spacings.

[Karl Henselin]

I opened

https://support.atlassian.com/requests/JST-1065680/

[Mark]

Thank you, I wasn't sure where to do that. This is just a waste of valuable screen space and very poor UX.

[Sandstede_ Wade]

I apparently don't have the ability to view the request.  Our site admin also logged a support request to have it suppressed.

[Bill Sheboy]

Hi @Sandstede_ Wade -- Welcome to the Atlassian Community!

Support request links may only be viewed by people / users with that Jira site's access, and those to whom it has been shared.  As you likely have a different Jira site than Karl, you cannot see it.

Kind regards,
Bill

[Karl Henselin]

They did remove it for me with my support request.

[Bill Sheboy]

Hi @Sandstede_ Wade -- Welcome to the Atlassian Community!

That seems related to some recent UX experiments, so you could try turning those off in your own settings:

• select your avatar at the top-right of the page
• select personal settings
• scroll down and unselect all the lab options
• and...if prompted, provide feedback to Atlassian why you are turning it off :^)

Kind regards,
Bill

[Sandstede_ Wade]

Thanks Bill, but that didn't work.

[Bill Sheboy]

Sorry to learn that...

Another option is to work with your Jira Site Admin to contact the Atlassian Support team.  They may be able to remove your site from those impacted by the experiment or disable the feature completely.  https://support.atlassian.com/contact/#/

Soapbox / in my opinion: it seems some of these experiments are rushed without considering the distractions caused or providing the ability to immediately disable them for individuals and entire sites.  Perhaps product management is using incorrect personas for selecting such features.  Often it takes an overwhelming amount of customer engagement for change.  For example, the recent decision to sunset several dashboard gadgets was pushed back several months after many asked "why do this with no adequate replacements".

[Karl Henselin]

And the "good job you transitioned something" (paraphrased) they added a week or two ago, and now have removed.

[Steve]

No such option, mate.  

[Sander Laan]

No option available to get rid of it

[Peter Connor]

Add me to the "This is annoying af" crowd.  After constant annoyance, I'm mostly surprised  the gulf between the day-to-day users of the product and the designer/PM on this one.   Just kind of like Whoa...who thought this was a good idea and who let if go through?

[Hrant Harutyunyan]

Please remove this useless thing, it takes 30% of SCREEN SPACE. I don't need that madness. Turned off lab settings in jira, turned ON/OFF again - nothing helps. Invest your dev time in something useful, not useless tricks

[Natalia Nogina]

Agree. Pretty poor UI/UX solution. This section covers just 1/4 of a screen (24", 125% scale). Now, the effective ticket's description area is only 1/3 of the screen. The main goal is to read the ticket, but not to chat in Jira.
Dear Jira UX and PM teams, could you please re-consider the necessity of having such a useless huge footer area in tickets? 

[Sandstede_ Wade]

The ticket our site admin opened worked & got the window disabled, from our site at least.

[Karl Henselin]

us too.

[Sebastian]

If you're comfortable installing browser extensions, you can use Stylus (also available as a Firefox add-on) to apply custom CSS. I maintain a CSS override that I just modified to also remove that annoying section from the UI - https://userstyles.world/style/18857/hide-xray-tests-in-jira

[Hrant Harutyunyan]

Guys you just install ublock from chromestore/mozilla store and add the component to blocklist, it will never appear again. Atlasian doesn't care for us users at all, so we need to rely on ourselves. Screenshot attached

[Jason Agosta]

So sick of this panel, too. But I'm not sure I want to bother going the custom CSS route.