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Hi I am getting this error while opening jira board, Hash ETF6ZM Trace cd4683b3c87a49a587b7b7d9b076c

Madhuwan Kumar
Madhuwan Kumar
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January 28, 2025

 

Hi I am getting this error while opening jira board, "Hash ETF6ZM Trace cd4683b3c87a49a587b7b7d9b076c". How i can open my jiraboard.image.png

 

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Madhuwan Kumar
Madhuwan Kumar
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January 28, 2025

Its a Team manged

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Faizan Sayyed
Faizan Sayyed
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 28, 2025

Hey @Madhuwan Kumar 

Thank you for sharing the information.

I want to inform you that we have reported this issue internally, and our development teams are actively working on it. You should hear back from us shortly.

 

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Faizan Sayyed
Faizan Sayyed
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 29, 2025

Hey @Madhuwan Kumar 

I hope you are doing well. I would like to inform you that the issue has been resolved, and I request you to validate it.

Thanks!!!

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Faizan Sayyed
Faizan Sayyed
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 28, 2025

Hey @Madhuwan Kumar 

Thanks for reaching out to the community.

Could you please confirm whether you are getting this error while accessing a team-managed project Board or a Company-Managed Project Board?

Thanks!!!!

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Madhuwan Kumar
Madhuwan Kumar
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January 28, 2025

Thanks Faizan.

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