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  • Hello. I have a problem :Errors You will not be able to create new issues because the user limit for your JIRA instance has been exceeded, please contact your JIRA administrators. Please, could you help me?

Hello. I have a problem :Errors You will not be able to create new issues because the user limit for your JIRA instance has been exceeded, please contact your JIRA administrators. Please, could you help me?

 

2 answers

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It is exactly what the error message says it is.

You have too many users and have exceeded your licence.  Either get a licence for more of them, or reduce your active user count.  Your administrators need to do that, I'm afraid we're a community of end-users, not your admins.

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Mahesh S Community Champion Oct 24, 2016

Please deactivate or delete the inactive users soon. This problem will be faced by all the users now. refer this,

https://answers.atlassian.com/questions/202113

https://confluence.atlassian.com/jirakb/what-happens-when-i-reach-my-licenses-user-limit-in-jira-374997459.html

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